Bridge Operator Console certified for Skype for Business.

Bridge Communications Operator Console is one of the first to Achieve Certification for Skype for Business Server 2015

FARGO, ND – July 11, 2016 – Bridge Communications today announced successful completion of a new Microsoft Certification for Skype for Business on June 22, 2016. As the first to receive this designation, the Bridge Operator Console brings enterprise call control features to Skype for Business customers with the assurance it has passed rigid testing offered by Microsoft for Skype for Business solutions. 

“Bridge Communications is thrilled to have achieved this milestone with Microsoft. By extending Skype for Business with our technology, Enterprise Voice customers now have an enterprise grade attendant console certified by Microsoft” Said Gary Manske, Head of Channel Development for Bridge Communications. “Our solutions truly provide customers of any size with one of the industry’s most powerful attendant consoles.”

Bridge Operator Console is a scalable solution with integrations for Exchange, Group Messaging, HL7 Medical Connector, Nurse Call TAP Integration, a Boss-Admin client and High Availability Options. Customers from Small Business to the largest Fortune 100 Enterprises find the Bridge Operator Console to be easy to use with many of the traditional capabilities offered in legacy PBX attendant consoles.

We are pleased to see Bridge Communications certify their Bridge Operator Console for Skype for Business Server 2015 and extend the communication experience for organizations to achieve more,” said Sean Olsen, Principal Group Product Manager for Skype.

The Skype for Business Certification Program is designed to offer Microsoft customers assurance third party solutions have demonstrated a high quality experience and compatibility when used with Skype for Business or Lync 2013. Only products that pass the specifications outlined in the Skype for Business Certification Program can be associated with this designation.

Bridge Communications is a US based Software Company with headquarters in Fargo, ND. Founded in 2006, Bridge Communications has over 20,000 Global Deployments of the feature rich, scalable Attendant/Operator Console and related solutions for Microsoft and Cisco platforms. Bridge Communications philosophy is simple. Listen to customers and develop world class solutions that exceed their business needs.

New SQUAT feature added to BOC / BEC for Skype for Business

Today I am going to walk you through a very cool new feature we have added to our product line for Skype for Business.  One morning I was on a call with a colleague, and we really need some information from a 3rd member of our team, but he was not in yet.  We discussed how we both had his status tagged so we would see when he came online, but it would be cool if we could just have Skype for Business put us all on a call when he became available.  SQUAT was born.  We began working on an automated feature that would accomplish all of this for us.

We laid out a set of things that would beneficial to wrap around this features.

1.  Easy user search

2.  Use of existing Skype for Business Groups, or AD Departments

3.  Ability to save and load lists

4.  Call notes to remind you what the call was about in the event you forgot between schedule and start.

So once you have defined the call parameters, description, and who you need on the call, SQUAT will start a background thread and you can go about whatever you need to be doing.  SQUAT will continuously check the status of all of the users you require for the call, and the second they are all available it will play a sound and present you a message like the one shown in the top right of this screen.

To initiate the call you need only click Yes.  Once you do that a call is automatically created, and the users you selected are invited.

This feature would with our without a BLOC3 server, and works against both on-prem and cloud deployments of Skype for Business.  It is available in both our Bridge Operator Console and Bridge Boss-Admin Executive console.

If you have any questions about this new feature or would live a demo of it in action feel free to contact me, or our sales team.  www.bridgeoc.com

Doug Routledge, C# Lync, Skype for Business, SQL, Exchange, UC Developer  BridgeOC Twitter - @droutledge @ndbridge