Bridge Communications

Saturday, November 28, 2015

Bridge Boss-Admin Executive Console

Today I want to take a minute and make everyone aware of an exciting new product for Skype for Business and Lync.  The Bridge Boss-Admin Executive Console combine new and innovative features that can benefit almost every organization.
Bridge Boss-Admin Executive Console

Bridge Boss-Admin Executive Console

The Bridge Boss-Admin Executive Console is designed as a compliment to our Bridge Operator Console. It is designed to give non-receptionist Lync/Skype for Business voice users added functionality like full call control, easy transfers, supervised transfers, call parking visibility and much easier user searching.

Features Include;
  • Full and Easy Call Control
  • Supervised Transfer Capability
  • Park Calls For Others (Park For)
  • Visibility of Shared Parking Lot
  • Related People Visibility
  • Organizational Searching (Emails From Caller)
  • Allow Users to Change Your Presence *
  • Allow Users to Join Your Calls *
  • Allow Users to View Your Calls *
  • Allow Users to Redirect Your Calls *
  • Allow Users to Change Your Note *

  • Bridge Boss-Admin is the perfect program to compliment your Lync/Skype for Business voice deployment.

    * Users must have permission granted by you, and be running Bridge Operator Console.
    Bridge Boss-Admin Executive Console Main

    Designed for Skype for Business and Lync
     

    With rich features, built in reliability and an affordable price, the Bridge Communications Boss-Admin Executive Console is a ‘must have’ addition to any Lync/Skype for Business implementation.

    Giving your users the control they need increases productivity, improves customer service and drives ROI fast.


    Feature Comparison

    Feature
    Client / Server
    Stand Alone
    Full and Easy Call Control
    Supervised Transfer Capability
    View / Manage Your Parked Calls
    View / Manage Others Parked Calls
    Related People Visibility
    Organization and Local Exchange Contact Email Searching
    Allow Others to Change Your Presence
    Allow Others to Change Your Note
    Allow Others to Silently Join Your Calls
    All Others to Redirect/Transfer Your Calls
    All Others to View Your Calls
    Horizontal or Vertical Tethering to Skype4b/ Lync Client


    Enhanced Call Control

    Skype for Business Call Control
    With a single click you can blind transfer, or supervised transfer a call to anyone in your groups, or any person or number you search for in the search box. In addition to transfer, you can park a call for a user, and automatically notify them of the park with a quick retrieval link. The selected call can easily be put on hold and retrieved.
    Supervised Transfer Options
    Skype for business supervised trasnfer

    Organization Searching

    Lync Skype for Business email searching
    With Bridge Boss-Admin Executive Console you can find all email communication with the caller or caller's organization in just seconds. BA BEC is able to search Exchange or 0365 hosted Exchange folders of your choosing using lightning fast technology. Organization search also lets you view attachments in any discovered email. You can also define the folders and how many days back you'd like the searching algorithm to go, to enhance speed and performance. This is the perfect sales or helpdesk add-on for every Lync/Skype for Business user. In addition to organization search, we also have direct exchange contact search, with priority control, so no matter where the data is stored, we'll get it for you fast.

    Related People

    Skype for Business Related People
    Related people lets you instantly see other users that are related to any Lync/Skype for Business user in your organization. It is built into the main menu, call control window, and our search box. You can find others to help a waiting caller by instantly seeing a user's manager, secretary, or assistant. We also display people who share the same manager, people they manage, people who share the same title, and people who share the same department.

    Extended Parking Lot Visibility

    Skype for Business Call Park
    Combining the existing Skype For Business/Lync Parking Lot, and our own stored shared data, Bridge Boss-Admin Executive Console gives your users unprecedented visibility and control of parked calls.

    You are in Control

    BLOC BEC Settings
    With custom settings you are easily able to decide which other users can assist you with your calls, and modify your settings.
    Shown here in horizontal mode
    Doug Routledge, C# Lync, Skype for Business, SQL, Exchange, UC Developer  BridgeOC
    Twitter - @droutledge @ndbridge
    
    

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