Today I want to take a minute and make everyone aware of an exciting new product for Skype for Business and Lync. The Bridge Boss-Admin Executive Console combine new and innovative features that can benefit almost every organization.
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Bridge Boss-Admin Executive Console | ||||||||||||||||||||||||||||||||||||||||
The Bridge Boss-Admin Executive Console is designed as a compliment to our Bridge Operator Console. It is designed to give non-receptionist Lync/Skype for Business voice users added functionality like full call control, easy transfers, supervised transfers, call parking visibility and much easier user searching.
Features Include;
Bridge Boss-Admin is the perfect program to compliment your Lync/Skype for Business voice deployment.
* Users must have permission granted by you, and be running Bridge Operator Console.
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With rich features, built in reliability and an affordable price, the Bridge Communications Boss-Admin Executive Console is a ‘must have’ addition to any Lync/Skype for Business implementation.Giving your users the control they need increases productivity, improves customer service and drives ROI fast. | ||||||||||||||||||||||||||||||||||||||||
Feature Comparison
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Enhanced Call Control
With a single click you can blind transfer, or supervised transfer a call to anyone in your groups, or any person or number you search for in the search box. In addition to transfer, you can park a call for a user, and automatically notify them of the park with a quick retrieval link. The selected call can easily be put on hold and retrieved.
Supervised Transfer Options
Organization Searching
With Bridge Boss-Admin Executive Console you can find all email communication with the caller or caller's organization in just seconds. BA BEC is able to search Exchange or 0365 hosted Exchange folders of your choosing using lightning fast technology. Organization search also lets you view attachments in any discovered email. You can also define the folders and how many days back you'd like the searching algorithm to go, to enhance speed and performance. This is the perfect sales or helpdesk add-on for every Lync/Skype for Business user. In addition to organization search, we also have direct exchange contact search, with priority control, so no matter where the data is stored, we'll get it for you fast.
Related People
Related people lets you instantly see other users that are related to any Lync/Skype for Business user in your organization. It is built into the main menu, call control window, and our search box. You can find others to help a waiting caller by instantly seeing a user's manager, secretary, or assistant. We also display people who share the same manager, people they manage, people who share the same title, and people who share the same department.
Extended Parking Lot Visibility
Combining the existing Skype For Business/Lync Parking Lot, and our own stored shared data, Bridge Boss-Admin Executive Console gives your users unprecedented visibility and control of parked calls.
You are in Control
With custom settings you are easily able to decide which other users can assist you with your calls, and modify your settings.
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Doug Routledge, C# Lync, Skype for Business, SQL, Exchange, UC Developer BridgeOC Twitter - @droutledge @ndbridge
